Santander Consumer Finance Benelux selected Dawn Technology to improve the stability, hosting and support of its consumer-facing website while maintaining full control over content management and ensuring the highest standards of security and compliance.
Santander wanted to transfer the technical management and hosting of its website to a trusted technology partner.
Because of the financial nature of its services, platform stability, regulatory compliance and continuous availability were critical requirements. The website plays an important role in customer acquisition and service delivery, making reliability a business-critical factor.
Santander was looking for a partner that could guarantee operational continuity while proactively supporting the ongoing development and optimisation of its digital services.
We migrated the website and its supporting processes to our own data centre infrastructure.
To ensure maximum availability and performance, our dedicated support team continuously monitors the platform and its underlying processes 24 hours a day, seven days a week.
Beyond hosting and support, we also optimised key customer-facing functionality, including:
All improvements were implemented in full compliance with GDPR and privacy regulations.
In addition, we continue to support Santander with:
This continuous optimisation approach ensures that the platform remains secure, efficient and aligned with evolving customer expectations.
Through its partnership with Dawn Technology, Santander Consumer Finance now benefits from a stable, compliant and user-friendly digital platform.
While Santander retains full ownership and control over its website, Dawn Technology provides the technical foundation required to ensure continuity, security and long-term digital growth.
The result is a platform that remains available when customers need it most, while meeting the strict standards expected within the financial services sector.
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Would you like to make your digital platform more secure, stable and reliable with 24/7 support? Our experts are ready to help you build a future-proof digital foundation.